Getting It Done–Night & Day: RWA 2003 Annual Report

Granite Bay Design set out to capture the spirit of the title “Getting It Done: Night & Day” for the Regional Water Authority’s 2003 Annual Report. We printed in 6 colors (4-color process plus two fluorescent inks to heighten the color intensity of several night shots and to draw out additional color in several of our daylight shots) and oversize at 7-3/4″ x 12-1/4″ to help enhance the report’s theme. All but one of the photographs are by Harold Shapiro (see PDF for details).

You may download the full report here: Regional Water Authority 2003 Annual Report, 2.71 MB

Here is a selection of text from the report by J.P. Huwiler and Janet Barrett:

“Our mission is to provide an adequate supply of pure water at a reasonable cost and advance the conservation and recreation use of our land. We protect over 25,000 acres of undeveloped watershed land in communities across our region. Our core business value is that customers receive attentive, knowledgeable and quality service.

How do we do it everyday? Credit the performance of our employees. Their vitality, vigilance and creativity get it done. They keep us going at the Authority. As you would imagine, it takes a variety of people, performing a multitude of important tasks, cohesively and consistently, day in and day out, to make us run well. On the following pages you will be introduced to more of our individuals and programs that display vitality, vigilance and creativity. You will read about a gentleman who helps to keep our fleet of vehicles ready to roll; learn how electronic maps help to manage everything from watershed lands to our distribution system; and perhaps be encouraged to gather up your old or unused household cleaning chemicals and dispose of them safely and for free.

Reading the profile about our watershed inspector, you will become aware of the challenges involved in protecting water quality. You can visualize how one’s activity on land does affect the quality of the sources of our water. He conducts about 3,000-watershed inspections annually. Those inspections, combined with a team of environmental analysts, laboratory technicians, security officers, lake crews and foresters, work to safeguard the health of our reservoirs. Our water science educators, their programs at the Whitney Water Center and field activities on the Project WATER Bus all complement our watershed management program.

We are a non-stop operation. One of our key pieces of technology is our SCADA – Supervisory Control and Data Acquisition – system. It helps us control the details of our system that delivers 55 million gallons of water a day. Twenty-four hours a day, it monitors displays and analyzes data from our distribution system. Combining the SCADA information with our GIS (Geographical Information System) system, which turns a simple map into a multi-purpose digital archive of information, we can detect problems almost as they occur and resolve them quickly. Our field personnel, who respond to situations, are armed with laptops enabling them to access data and get clear details about the nature and location of the problem.

We continue to adopt the latest scientific advances to improve our operations. Whether updating database systems, or using sophisticated gadgets like hand-held computers and satellite-tracking devices, technology has helped us increase efficiency and improve customer service as well as ensure greater accountability.”